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TECHNICAL SUPPORT

 5/5

94% positive reviews

(2,010 ratings)

Beginner
  • Introduction
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About Course

The Technical Support Master’s Program is a program meant to make you an expert in the core technologies with the CompTIA certifications. These include: CompTIA A+, CompTIA Network+ and CompTIA Security+.  

The program is specially made for building up the basic concepts of networking and security. CompTIA certifications are for beginners who want to make a career in IT infrastructure.

This Combo includes

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CompTIA A+

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CompTIA N+

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CompTIA S+

This Combo includes

    Eligibility

    This course demands no particular prerequisites, although having the fundamental knowledge of networking and the IT domain will prove beneficial to understand the course concepts.

    Multiple Languages

    Choose from Hindi and English

    24X7 Assistance

    To answer your queries

    Updated Syllabus

    Latest resources to learn from

    Hands on Experience

    Practice with virtual labs

    Get Certified

    Earn a completion certificate

    We offer world's largest virtual labs

    ✓ Experience real world simulations to become job ready.

    ✓ Get 24×7 access to labs to learn at your convenience.

    ✓ Access virtually from any part of the world.

    Lab SDWAN 1

    Syllabus

    ComTIA A+
    ComTIA N+
    Comptia S+
    ComTIA A+

    01

    Mobile Devices

    • Given a scenario, install and configure laptop hardware and components.
    • Given a scenario, install components within the display of a laptop.
    • Given a scenario, use appropriate laptop features.
    • Compare and contrast characteristics of various types of other mobile devices.
    • Given a scenario, connect and configure accessories and ports of other mobile devices.
    • Given a scenario, configure basic mobile device network connectivity and application support.
    • Given a scenario, use methods to perform mobile device synchronization.

    02

    Networking

    • Compare and contrast TCP and UDP ports, protocols, and their purposes.
    • Compare and contrast common networking hardware devices.
    • Given a scenario, install and configure a basic wired/wireless SOHO network.
    • Compare and contrast wireless networking protocols.
    • Summarize the properties and purposes of services provided by networked hosts.
    • Explain common network configuration concepts.
    • Compare and contrast Internet connection types, network types, and their features.
    • Given a scenario, use appropriate networking tools.

    03

    Hardware

    • Explain basic cable types, features, and their purposes.
    • Identify common connector types.
    • Given a scenario, install RAM types.
    • Given a scenario, select, install and configure storage devices.
    • Given a scenario, install and configure motherboards, CPUs, and add-on cards.
    • Explain the purposes and uses of various peripheral types.
    • Summarize power supply types and features.
    • Given a scenario, select and configure appropriate components for a custom PC configuration to meet customer specifications or needs.
    • Given a scenario, install and configure common devices.
    • Given a scenario, configure SOHO multifunction devices/printers and settings.
    • Given a scenario, install and maintain various print technologies.

    04

    Virtualization and Cloud Computing

    • Compare and contrast cloud computing concepts.
    • Given a scenario, set up and configure client-side virtualization.

    05

    Hardware and Network Troubleshooting

    • Given a scenario, troubleshoot problems related to motherboards, RAM, CPUs, and power. 
    • Given a scenario, troubleshoot hard drives and RAID arrays.
    • Given a scenario, troubleshoot video, projector, and display issues.
    • Given a scenario, troubleshoot common mobile device issues while adhering to the appropriate procedures.
    • Given a scenario, troubleshoot printers.
    • Given a scenario, troubleshoot common wired and wireless network problems.
    Download Brochure

    ComTIA N+

    01

    Networking Concepts

    • Explain the purposes and uses of ports and protocols.
    • Explain devices, applications, protocols and services at their appropriate OSI layers.
    • Explain the concepts and characteristics of routing and switching.
    • Given a scenario, configure the appropriate IP addressing components.
    • Compare and contrast the characteristics of network topologies, types and technologies.
    • Given a scenario, implement the appropriate wireless technologies and configurations.
    • Summarize cloud concepts and their purposes.
    • Explain the functions of network services.

    02

    Infrastructure

    • Given a scenario, deploy the appropriate cabling solution.
    • Given a scenario, determine the appropriate placement of networking devices on a network and install/configure them.
    • Explain the purposes and use cases for advanced networking devices.
    • Explain the purposes of virtualization and network storage technologies.
    • Compare and contrast WAN technologies.

    03

    Network Operations

    • Given a scenario, use appropriate documentation and diagrams to manage the network.
    • Compare and contrast business continuity and disaster recovery concepts.
    • Explain common scanning, monitoring and patching processes and summarize their expected outputs.
    • Given a scenario, use remote access methods.
    • Identify policies and best practices.

    04

    Network Security

    • Summarize the purposes of physical security devices.
    • Explain authentication and access controls.
    • Given a scenario, secure a basic wireless network.
    • Summarize common networking attacks.
    • Given a scenario, implement network device hardening.
    • Explain common mitigation techniques and their purposes.

    05

    Network Troubleshooting and Tools

    • Explain the network troubleshooting methodology. 
    • Given a scenario, use the appropriate tool.
    • Given a scenario, troubleshoot common wired connectivity and performance issues.
    • Given a scenario, troubleshoot common wireless connectivity and performance issues.
    • Given a scenario, troubleshoot common network service issues.
    Download Brochure

    Comptia S+

    01

    Threats, Attacks and Vulnerabilities

    • Given a scenario, analyze indicators of compromise and determine the type of malware.
    • Compare and contrast types of attacks.
    • Explain threat actor types and attributes.
    • Explain penetration testing concepts.
    • Explain vulnerability scanning concepts.
    • Explain the impact associated with types of vulnerabilities.

    02

    Technologies and Tools

    • Install and configure network components, both hardwareand software-based, to support organizational security.
    • Given a scenario, use appropriate software tools to assess the security posture of an organization.
    • Given a scenario, troubleshoot common security issues.
    • Given a scenario, analyze and interpret output from security technologies.
    • Given a scenario, deploy mobile devices securely.
    • Given a scenario, implement secure protocols.

    03

    Architecture and Design

    • Explain use cases and purpose for frameworks, best practices and secure configuration guides.
    • Given a scenario, implement secure network architecture concepts.
    • Given a scenario, implement secure systems design.
    • Explain the importance of secure staging deployment concepts.
    • Explain the security implications of embedded systems.
    • Summarize secure application development and deployment concepts.
    • Summarize cloud and virtualization concepts.
    • Explain how resiliency and automation strategies reduce risk.
    • Explain the importance of physical security controls.

    04

    Identity and Access Management

    • Compare and contrast identity and access management concepts
    • Given a scenario, install and configure identity and access services.
    • Given a scenario, implement identity and access management controls.
    • Given a scenario, differentiate common account management practices.

    05

    Risk Management

    • Explain the importance of policies, plans and procedures related to organizational security
    • Summarize business impact analysis concepts.
    • Explain risk management processes and concepts.
    • Given a scenario, follow incident response procedures.
    • Summarize basic concepts of forensics.
    • Explain disaster recovery and continuity of operation concepts.
    • Compare and contrast various types of controls.
    • Given a scenario, carry out data security and privacy practices.

    06

    Cryptography and PKI

    • Compare and contrast basic concepts of cryptography.
    • Explain cryptography algorithms and their basic characteristics.
    • Given a scenario, install and configure wireless security settings.
    • Given a scenario, implement public key infrastructure.
    Download Brochure

    Meet your Mentor

    11 years of Industry experience with implementation and support of network technologies. A highly experienced and talented Network Specialist, with expertise in Troubleshooting and Optimising Networks, coupled with extensive knowledge of Service Provider Network & LAN. "Worked with Apple, Juniper Networks, TCS & Aricent."
    Atul SharmaNetwork Specialist | Founder
    Atul Sharma
    UNIX/LINUX administration, change management, server patching management and compliance management Smooth implementation and execution of the projects is the part of my responsibility. "Worked with Top IT companies. Using Linux from last 10 years with high technical skills."
    AmitLinux Administrator
    Amit
    Experienced in Cybersecurity, Networking, Virtualization and Solidity Programming. He has acquired various Industry Level Computer Networking and Cyber Security certifications. His research interests include Ransomware Analysis, Penetration Testing and Malware De-obfuscation. In addition to the above. he has multiple research publications in the domain of IoT Security which are available on Google Scholar to read.
    AdhirathCyberSecurity Engineer
    Adhirath
    Network Engineer with an exemplifying history of working in the Information Technology and Services Industry. He is exceptionally skilled in Multi-Vendor Environment, Cisco ASA, Checkpoint, Juniper, SRX, Computer Network Operations, Firewalls, F5 Load Balancers, Dynamic Multipoint Virtual Private Network (DMPVPN), IPSEC, SSL VPN, and VMware ESX.
    SukeshNetwork Security Engineer
    Sukesh
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      Reviews

      Frequently Asked Questions

      01

      What is the average salary one can earn after this course?

      With these three CompTIA certifications you can get an average annual salary of upto 4LPA.

      02

      Is this course suitable for freshers?

      Yes, it is an entry-level course designed for individuals who are relatively freshers in the IT domain.

      03

      What will I learn in this course?

      You will learn and gain the most in-demand certifications from CompTIA to kickstart your IT career.

      04

      What if I miss an online class?

      Well, you could miss attending a class, but you won’t miss anything that’s being taught, as every class, gets added to the students’ portal and students can refer to it at any point in time for learning.

      05

      Where can I enroll for this course?

      You can register yourself on the Contact-us page or visit the schedule page on nwkings.com

      06

      What if my query is not listed here?

      Please share your contact details on the Contact-us page to get a call back from our counsellors.

      07

      What is the duration for this course?

      The duration for Technical Support Master’s Program is 60+ hours.